Contact Us
FAQs
What is the lead time for delivery?
Delivery is typically around 30 business days after order confirmation, depending on product configuration and production schedule.
Final delivery time may vary slightly based on destination country, shipping method, and customs clearance requirements.
What materials and thicknesses can RobotMeta robots weld?
RobotMeta welding systems support carbon steel, cold-galvanized steel, stainless steel, and aluminum alloys, with a recommended thickness range of 1–8 mm.
What types of workpieces are suitable for welding?
RobotMeta welding systems can be configured with different process packages and accessories to adapt to a wide range of welding applications. In most cases, with the appropriate setup, they can cover the majority of common industrial welding scenarios.
Typical applications include:
- Structural parts such as square/round tubes, sheet metal, flanges, doors, windows, and guardrails
- Transportation components such as e-bike frames, stroller frames, and storage racks
- General steel structures requiring continuous or multi-segment welding applications
What types of workpieces are NOT recommended?
Our systems are not recommended for pressure vessels, irregular non-standard custom parts, or low-volume non-repetitive production, such as one-off fabricated assemblies.
What is the warranty period?
We provide a 24-month warranty covering the robotic system and welding power source, along with lifetime online technical support.
Is professional programming experience required to operate the robot?
No. The system is designed for intuitive operation, allowing operators to learn basic programming and daily operation after short-term training.
Is installation guidance provided?
Yes. We provide detailed manuals, video tutorials, and remote engineering support to ensure fast and smooth deployment.
How long does delivery and deployment take?
Most systems can be installed and put into production shortly after arrival, depending on project complexity and on-site conditions.
Do you provide training for operators?
Yes. We provide standard operation training and application guidance to help your team quickly become proficient.
What kind of after-sales support do you provide?
We provide remote technical support, troubleshooting assistance, and application guidance to ensure stable long-term operation.
How quickly can you respond to support requests?
Our support team typically responds within 24 hours, with priority handling for urgent production issues.
What payment options are available?
We offer flexible payment terms, including standard invoicing and project-based installment plans, depending on agreement conditions.
Start Your Project
Tell us about your application and our team will get back to you with a suitable recommendation.